2. LIMITATION OF LIABILITY
Arctic Royal™ is a trademarked subsidiary brand of Sykes Seafoods Ltd. used under license by J. Sykes & Sons (Manchester) Ltd. J. Sykes & Sons (Manchester) Ltd. is therefore responsible for this microsite. For more information on J. Sykes & Sons (Manchester) Ltd. and their products and services, click here.
This microsite should be used purely for informational purposes. It is not advice and you should not rely on it to make, or refrain from making, any decisions or taking any action.
We are not responsible for any damages or losses resulting from your use of, or inability, to use this website. We do not guarantee that this website will operate free of error at all times, or that it is free from computer virus or contaminating programs.
3. DATA PROTECTION & PRIVACY
4. CHANGES TO THIS MICROSITE
We may make changes to this microsite or these terms from time to time. Should this happen, we will detail the changes at the start of this statement. Please check here regularly for any updates to this Terms & Conditions Policy; you will be bound by the new terms when using this microsite.
5. OWNERSHIP & OPERATION
As a general policy, we have designed our microsite to minimise the amount of personal information collected and request only the information that is required to ensure that visitors can effectively communicate, enquire, and receive promotional offers.
We intend to comply with our legal obligations under the Data Protection Act 2018 (the '2018 Act') and the EU General Data Protection Regulation ('GDPR') in respect of data privacy and security. We have a duty to notify you of the information contained in this policy.This policy outlines:
- (a). how we will hold and process your information; and
- (b). your rights as data subject.
7. DATA COLLECTION
By using the services on this website, and/or by accepting this policy, you give your unambiguous consent to us to process your personal information for the purposes as included in this policy. We have appropriate security measures in place to protect your information both, online and offline.
You are only entitled to submit information about yourself, not to submit personal information of others. If your personal data is inaccurate or no longer current, it is your duty to keep us informed of any personal data changes.
If you contact us but fail to provide certain personal data upon request; we may not be able to help you investigate the issue or respond/resolve any queries.
8. HOW IS YOUR PERSONAL DATA COLLECTED?
We collect personal information provided by you through the use of the different services on the website, particularly through part of the 'Offers' submission form. This information includes details such as your first and last name and your email address. It is here, that you have the option to comply to our Terms & Conditions and to sign up to our newsletter to receive the latest offers, news and recipes. You are under no obligation to do so.
We may also automatically collect additional information about you through your visit to this website. However, this information does not personally identify you to us. For example, we automatically track information such as your Internet Service Provider, your shortened IP address, your browser version, and your operating system. We use this information to monitor our microsite performance, utilisation of its features and services, traffic and demographic trends, and browser versions, in order to improve our microsite and services to tailor them to discovered interests. This information will be aggregated as to not identify you as an individual unless you identify yourself.
Whilst none of our website or online presence is to be directed in whole or in part to persons under 18 ("Child" or "Children"). We do not and will not knowingly collect information from any unsupervised Child. Children need to inform their parents/legal guardians and ask for their consent to participate in or to use services on this microsite.
9. HOW WE USE YOUR PERSONAL DATA
We process personal information collected via this website for the purposes of distributing our newsletter for you to receive the latest offers, news and recipes. This is only done by the agreement of the participant by signing up on the 'Offer's page. We may use your personal information for administrative purposes and future enhancing of the microsite and newsletter distributions in order to meet your needs.
In addition, we may use your contact details to offer you additional information about our other products, programs, services, promotions or offers that are compatible with your prior requested services and that we believe may be of interest to you and ask for your prior explicit consent if this is required under applicable law(s). Such communication will include information on how to opt out from receiving further information or services.
From time to time, we may run competitions on this microsite, and we may also contact you, upon your explicit consent if necessary, to let you know that such prize draws, and competitions are available to enter. Entry to these prize draws, and competitions is entirely voluntary, and you are under no obligation to enter. Should you choose to enter, we recommend that you read and print out the terms and conditions of the prize draw or competition in question, as these may include additional information about how we may use your data in relation to that particular prize draw or competition. Should you choose to enter, you may rest assured that we will treat any personal information that you provide to us with the same high standards as all other personal information.
We are always looking to improve the products and services that we offer. To do this, we may, from time to time, contact you to solicit your opinions and views provided that you have given your explicit consent. Your participation in these surveys is wholly voluntary.
10. MARKETING & COOKIES
The information generated by those cookies about your use of our websites and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this microsite, compiling reports on activity and providing other services relating to site activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose to disable or block the Google cookies by selecting the appropriate settings on your browser. If you do this, you may not be able to use the full functionality of our microsite. You may download and install the Google Analytics Opt-out Browser Add-on available on the Google website.
11. DATA RETENTION
This policy applies to all who view and use our microsite. The company has measures in place to protect the security of your data in accordance with this policy.
Unless otherwise specified, this segment refers to any and all soft copy, and hard copy documents of information held or generated in relation to your information. It is the company's responsibility to ensure that the requirements set out within this policy are being adhered to and to ensure that it complies with statutory, legal, and co-operate governance best practice requirements.
All information that is no longer required due to the subject choosing to 'unsubscribe' will be eliminated as quickly as possible in an authorised and systematic manner. We will only hold data for as long as necessary and for the purposes for which we collected it.
In order to determine the appropriate retention period for personal data, we take into consideration the amount, purpose, and sensitivity of the data.
12. DATA BREACHES
We have robust measures in place to minimise and prevent data breaches from taking place. Should a breach of personal data occur (whether in respect of you, or someone else), then we must take note and keep evidence on the breach. If the breach is likely to result in a risk to the rights and freedoms of individuals, then we must also notify the Information Commissioner's Office within 72 hours. If you are aware of a data breach, you must contact the company's Data Privacy Manager immediately and keep any evidence you have in relation to the breach.
We recognise that data security breaches are increasingly common occurrences, whether these are caused through human error or via malicious intent. As technology trends change and the creation of data and information grows, there are more emerging ways by which data can be breached.
The company needs to have in place a robust and systematic process for responding to any reported data security breach, to ensure it can act responsibly and protect its information assets as far as possible. The aim is to ensure that in the event of a data breach, we have a legally compliant system in place to respond to any reported data breach incidents and ensure that they are appropriately logged and managed in accordance with best practice guidelines.
Any confirmed or suspected data security breaches should be reported promptly to the company's Data Protection Officer. The report should include full and accurate details of the incident, including who is reporting the incident and what classification of data is involved. Once a data breach has been reported, an initial assessment will be made to establish the severity of the breach. All data security breaches will be centrally logged on a Data Breach register to ensure appropriate oversight in the types and frequency of confirmed incidents for management and reporting purposes.
13. DATA SUBJECT RIGHTS
You have the right to access your own personal data by way of a subject access request. You can also correct any inaccuracies in your personal data. To do this you should contact the company's Data Protection Officer. You also have the right to request that we erase your personal data where we were not entitled under the law to process it or it is no longer necessary to process it for the purpose it was collected. To do so you should contact the company's Data Protection Officer.
14. DATA PRIVACY MANAGER
You have the right to make a complaint, at any time, to the Information Commissioner's Office (www.ico.org.uk). However, we would appreciate the opportunity to deal with your concerns prior to approaching the ICO.
Data Privacy Manager
Arctic Royal™, PO Box 117, Manchester, M11 0AY, UK
15. CHANGES TO THIS PRIVACY NOTE
We may make changes to this Privacy Notice from time to time. Should this happen, we will detail the changes at the start of this statement.